PetAid DVM Referral Program

PetAid Animal Hospital works with veterinarians in the Denver area and across the state in fulfilling our mission to provide a healthcare safety net for pets and people in need. 

When a veterinarian feels their client is in financial need and unable to afford the full cost of a necessary treatment and/or procedure for a pet, the veterinarian can refer them to PetAid Animal Hospital, where they will receive a 50% discount off treatment and/or procedures relative to the specific illness or injury for which they were referred - even if they do not meet our established qualification guidelines. If, after their pet has been treated for the referred condition, the client wishes to continue having their pet(s) cared for by PAAH, they will then be required disclose their income to determine if they meet our income qualification criteria.  

In general, clients of PetAid Animal Hospital are qualified based on income, which may include such things as unemployment, Social Security or disability payments, public assistance, and child support.  Discounts vary depending on the level of income and are usually between 15% and 50% off our market established prices. Most of our clients usually fall into the 40%-50% discount range. Qualified clients earn up to 3.5 times the national poverty level with adjustments being made for each family member. A pet owner’s expenses are not considered when determining whether or not they qualify.  

The PAAH referral program allows veterinarians to make a referral based on a client’s overall need, regardless of whether or not they would typically qualify for services through PAAH. This allows clients to obtain treatment for a condition that they cannot afford to receive from the referring veterinarian.  

Clients are expected to pay for services at the time they are provided. On rare occasion, and only in extreme situations, payment plans may be extended to clients – but the client should be informed that this is not a standard option.  If a payment plan is authorized, the client will still be required to pay at least half of the invoice total at the time of service. 

PetAid Animal Hospital accepts Care Credit. 

PetAid provides services in line with a typical small animal practice. Orthopedic capabilities include amputation; simple fracture repair with splints, external fixators or pins; extracapsular repair of ruptured cruciates; repairing luxating patellas; and performing femoral head ostectomies. Most soft tissue surgeries are able to be performed, although complex cases may need referral to an overnight facility for additional monitoring or might be only able to be scheduled with certain staff. PetAid can perform dental cleanings and extractions supported with digital dental radiology.  

PetAid is not an emergency clinic and we see patients by appointment only. In some cases, clients may be able to be worked into the schedule that day but it depends on the current hospital case load at the time. There is no overnight supervised care provided, and clients may be required to transport their pet to another facility at the end of the day if overnight care is necessary. 

In order to qualify as a veterinarian referral, the veterinarian’s office must authorize the client to be seen by completing our referral form (see link below). It is expected that a referred case will have a working diagnosis/potential treatment plan in place. The referral form and all related records should be faxed to PetAid at 303-871-7029. PetAid’s Medical Director, Dr. Susan Meany, or any staff veterinarian can be consulted on whether the case is something that should/can be transferred, or for any other questions about the process. A brief report on the case will be provided to the referring veterinarian via email or fax or telephone.


Download Referral Form